Susie Jones
Новини та оновлення • 2 хв читання

Саттертонська автостоянка: Підвищення стандартів комфорту та безпеки водіїв

Створено: 08.01.2026

Оновлено: 08.01.2026

На трасі A17, за декілька хвилин їзди від Бостона, розташована [Саттертонська стоянка для вантажівок] (https://www.facebook.com/SuttertonTruckStop/?locale=en_GB) - притулок для водіїв вантажівок, які перевозять товари цією ділянкою дороги. Це не лише стоянка для вантажівок зі звичайними зручностями - чистими душами, туалетами, магазином і заправкою, - але й можливість пообідати в придорожній закусочній, яка пропонує відвідувачам ресторан з американською тематикою і різноманітними стравами.

Ми зустрілися з директором Джеймсом Таунсендом, щоб обговорити покращення сайту, добробут водіїв, безпеку сайту та їхні давні стосунки з SNAP.

*"Ми запустили Sutterton Truck Stop у 2020 році. Від самого початку ми намагалися націлити цю пропозицію безпосередньо на водіїв вантажівок", - пояснює Джеймс.

Реконструкція та покращення майданчика

Майданчик було капітально відремонтовано з урахуванням потреб водіїв вантажівок.

*"Ми повністю відремонтували всі душові та туалети, які за п'ять років трохи застаріли. Тому ми інвестували в нову вентиляцію та нові душові кабіни".

Усередині стоянки для вантажівок розташована нова придорожня закусочна. Джеймс і команда нещодавно повернули її у власність і відремонтували. *"Ми орієнтуємося на водіїв вантажівок. Тому ми пропонуємо повний спектр страв від сніданку до вечері", - каже Джеймс.

Він продовжує пояснювати, що це було більше, ніж просто модернізація існуючих об'єктів, а надання водіям належних умов, щоб зробити цей об'єкт домом далеко від дому.

"Я уявляв собі, що водій заїжджає на цю стоянку для вантажівок, і ми робимо її максимально комфортною, безпечною, надійною та економічно вигідною для водія. Ми намагалися зробити так, щоб водій користувався якомога більшою кількістю безкоштовних зручностей, які ми можемо запропонувати. Так, ми не платимо за душові та туалети, пропонуємо талони на харчування на парковці, безкоштовний Wi-Fi та їдальню з безкоштовними зарядними пристроями та розетками. Це дуже орієнтовано на водіїв ".

SNAP запитала водіїв вантажівок, які паркуються в Саттертоні, що вони думають про нові зручності, які пропонуються. Один водій прокоментував:

"Я думаю, що це фантастичні умови, і вони дозволяють користуватися душем протягом дня, навіть якщо ви не заплатили за квиток. У вас є нова їдальня, яка також досить пристойна, і вони дають вам трохи грошей з вашим паркувальним талоном, що дуже приємно. Що стосується парковок, то їх тут багато, і як для A17, це досить добре. Вони більш ніж пристосовані до нас, хлопців. ".

Коли справа дійшла до проектування парку вантажівок, компанія тісно співпрацювала з SNAP, щоб максимізувати потенціал майданчика:

*"Від самого початку ми залучили SNAP до розробки дизайну і того, як ми закуповували автостоянку, машини та основу для карток. Отже, все було дуже зосереджено навколо SNAP".

Добробут водіїв

Добробут водіїв все ще залишається величезним пріоритетом для тих, хто працює в цій галузі, оскільки інвестицій у паркування вантажівок не вистачає, і Джеймс добре знає про це після роботи з DFT.

*"Я працював з ними над покращенням умов для водіїв по всій країні, і ми з'ясували, що бракує інвестицій у вантажні автопарки. Нам пощастило отримати грантові кошти на цю роботу, що дозволило нам зробити все можливе, щоб завершити її", - пояснює він.

*"Галузь потребує більше інвестицій від уряду, щоб зробити ці речі".

Інвестиції є цінними, але важливо також спрямовувати їх на створення належних умов для водіїв вантажівок.

*"Як на мене, потрібно дивитися на це, як на водія вантажівки, який заїжджає на територію. Їм потрібно мати місце, де вони можуть безпечно і надійно зупинитися. Їм потрібно, щоб стоянка була заасфальтована, щоб вона була добре освітлена, огороджена і доглянута. Коли вони заходять до будівлі, вони повинні мати чисті зручності та місце для відпочинку", - стверджує Джеймс.

"Ці хлопці проводять там по 12 годин на добу, і я гадаю, що це досить самотня робота. Ми повинні витягти їх з вантажівки, і ми дуже захоплені цією справою ".

Робота з SNAP

Джеймс і решта команди тісно співпрацюють з британською мережевою командою SNAP, а також з [SNAP Access & Security] (https://snapaccessandsecurity.com/), забезпечуючи їх єдиною, чіткою точкою контакту в разі виникнення будь-яких проблем.

*"Для нас, якщо є скарга, ми можемо швидко її вирішити. Якщо у нас виникають проблеми з відеоспостереженням на об'єкті або з нашими паркувальними терміналами, ми можемо звернутися до однієї людини", - пояснює Джеймс.

*"Ця частина, а це величезна частина, вже вирішена, і нам не потрібно витрачати час на її вирішення".

Наявність підтримки для розгляду скарг та технічних питань є великою перевагою для таких автостоянок, як Саттертон, де часто доводиться працювати з конкуруючими вимогами. Співпраця з SNAP також принесла додаткові переваги, як зазначає Джеймс:

"Якщо ви подивитеся на весь дохід, який надходить, то він надходить через мережу SNAP ".

Безпека та охорона стоянки для вантажівок.

Щоб водії вантажівок могли добре відпочити вночі, для Саттертонської стоянки вантажівок було життєво важливо забезпечити максимальну безпеку та захищеність майданчика. Співпраця з SNAP Access & Security з самого початку дозволила Джеймсу та його команді зробити саме це.

*"Це все палісадна огорожа. Система відеоспостереження працює на всій території і може зберігати записи до 40 днів. У нас є пілотовані патрулі, і все пов'язано з тривожними кнопками місцевої поліції. Якщо трапляється інцидент, ми негайно реагуємо", - каже Джеймс.

Сайт твердо вірить у навчання своїх співробітників реагувати на інциденти, якщо вони трапляються.

*"Ми провели тренінги з TAPA та Park Mark Freight, а потім відфільтровуємо їх для персоналу, щоб вони знали, як доглядати за цими водіями".

Приєднуйтесь до зростаючої мережі SNAP.

Надихнулися прочитаним? [Розпочніть свою історію успіху зі SNAP вже сьогодні.] (https://snapacc.com/sign-up/)

Читайте повну версію інтерв'ю з [Sutterton Truck Stop] (https://youtu.be/oxCmZfEnWcc).

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