Miranda Blake
Nouvelles et mises à jour • 2 min lire

Étude de cas : TWV Park

Créée: 01/11/2024

Mise à jour : 01/11/2024

Situé à seulement 60 minutes de Calais, le parc TWV est un havre de paix pour les camionneurs à la recherche d'une nuit de sommeil reposante. Avec une note impressionnante de 4,7 étoiles sur Google, TWV a été décrit par ses clients comme une oasis et un endroit idéal pour se garer. Le site offre toute une gamme de services, notamment des douches, un accès Wi-Fi gratuit et une surveillance vidéo 24 heures sur 24, 7 jours sur 7. Emilie, de TWV Park, nous en dit un peu plus.

"Nous offrons à nos clients tout le confort nécessaire pour que les conducteurs puissent se reposer en toute tranquillité. Des bicyclettes sont disponibles à la location et nous organisons des divertissements tels que des retransmissions de matchs de football, des compétitions et des concerts de musique. Un centre commercial et un centre de sports nautiques se trouvent à proximité pour des activités supplémentaires en dehors de TWV.

Sûreté et sécurité

Offrir aux conducteurs un large éventail d'installations et de divertissements n'est pas la seule chose que le parc à camions fait incroyablement bien. La sûreté et la sécurité de TWV sont des aspects sur lesquels l'équipe a beaucoup progressé au fil des ans.

"TWV est un parking sécurisé certifié ESPORG Gold. Le site dispose d'agents de sécurité 24 heures sur 24, 7 jours sur 7, de clôtures et de 80 caméras sur place. Toutes ces caméras sont surveillées".explique Emilie.

En juin 2023, le site a annoncé son projet Secure Truck Park, un projet soutenu par le programme de cofinancement européen. Ce projet a permis à TWV Park de prendre des mesures de sécurité supplémentaires pour garantir la sécurité des chauffeurs de camions et de leur cargaison.

Bien-être du conducteur

Les relais routiers jouent un rôle essentiel en offrant un espace aux chauffeurs de camions qui ont passé de longues heures sur la route - un aspect dont Émilie et l'équipe sont conscientes lorsqu'elles prennent des décisions concernant le parc à camions.

"Pour améliorer leur bien-être, les chauffeurs de camion ont besoin de sécurité et de confort dans une aire de stationnement", déclare Emilie.

TWV y parvient particulièrement bien si l'on considère le choix et la variété offerts aux chauffeurs sur le site. Emilie explique que le parc à camions propose "des cuisines avec tous les appareils électroménagers, des camions-restaurants et des repas de type brasserie sur place". Elle ajoute que d'autres éléments de confort, tels que "des installations sanitaires, un accès pour recharger les téléphones et l'air conditionné", sont également disponibles.

SNAP Truckpark Tour 2023

TWV était l'une des étapes de notre Truckpark Tour en 2023 - une tournée de dix étapes à travers le Royaume-Uni et l'Europe pour rendre service à l'infatigable communauté des conducteurs de camions. Emilie nous explique pourquoi ils ont voulu participer à cette tournée.

"Lorsque SNAP nous a parlé de la visite, nous avons pensé que c'était une excellente idée d'offrir aux chauffeurs une activité supplémentaire dans le parc.

Les équipes de SNAP et de TWV ont été occupées tout au long de la journée à distribuer des marchandises gratuites et à avoir des conversations cruciales avec les conducteurs.

"L'événement s'est très bien déroulé et les chauffeurs étaient heureux de voir SNAP et l'équipe de TWV. Les conducteurs ont apprécié les divertissements et les friandises proposés et ont apprécié de pouvoir discuter", déclare Emilie.

Rejoindre SNAP en tant que partenaire de service

En rejoignant SNAP, vous présenterez votre établissement à 190 000 chauffeurs et à plus de 9 000 flottes. Pour les relais routiers comme TWV, qui s'efforcent constamment de développer leur activité, SNAP offre l'opportunité de le faire.

"Nous n'avons pas hésité à rejoindre SNAP et avons trouvé le processus d'installation facile. Depuis notre adhésion, nous avons eu une bonne communication avec l'équipe SNAP", déclare Emilie.

S'inscrire à SNAP

Pour améliorer votre rentabilité et optimiser le fonctionnement de votre site, rendez-vous sur [snapacc.com/truck-parks] (https://snapacc.com/truck-parks/).

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