Susie Jones
Nouvelles et mises à jour • 4 min lire

Le Truckstop Red Lion - Un modèle de réussite

Créée: 28/08/2024

Mise à jour : 28/08/2024

À seulement 200 mètres de la M1, à la jonction 16, se trouve le relais routier Red Lion. Fondé il y a plus de 30 ans, le Red Lion est devenu la destination privilégiée des conducteurs. Décrit comme le paradis des routiers, son ambiance communautaire, sa nourriture délicieuse et sa vaste gamme d'installations font de ce relais primé un grand favori. Ali Sadrudin, opérateur du site, nous parle du site.

"Le site peut accueillir plus de 200 camions par nuit. Il y a une station-service à grande vitesse, qui distribue non seulement du diesel et de l'AdBlue, mais aussi du gaz naturel comprimé (GNC). Il y a également une nouvelle station de lavage à trois brosses avec personnel. Le bâtiment d'accueil comprend un restaurant et un bar, un magasin d'accessoires pour camions, une laverie, un centre de jeux, des distributeurs automatiques de billets, des douches et des toilettes surveillées, ainsi que des espaces de réception et de réunion".

Installations

Certains considèrent les relais routiers comme un simple lieu de repos pour les chauffeurs, mais ils jouent également un rôle crucial dans l'amélioration du bien-être des chauffeurs. Chez SNAP, nous savons qu'il est impératif de fournir aux conducteurs des installations propres. Mais de quoi d'autre les camionneurs ont-ils besoin ?

"Je crois que les clients recherchent l'essentiel, mais bien fait. De la bonne nourriture, des installations propres et la sécurité pour leurs véhicules et leurs chargements. Si vous pouvez leur offrir cela, vous aurez des clients satisfaits et fidèles", déclare Ali.

Un rapide coup d'œil sur la page Facebook du Red Lion montre qu'ils suivent ce mantra et que cela fonctionne. Des commentaires tels que "un relais routier exceptionnel, le meilleur du pays" et "peut-être l'un des meilleurs relais routiers d'Angleterre" viennent étayer les plus de 4 000 avis positifs sur Google.

Sécurité et sûreté

Les repas délicieux et les installations propres ne sont pas les seules choses auxquelles Ali et son équipe accordent de l'importance. Ils prennent également la sécurité très au sérieux. En 2020, on estimait à plus de 4 000 le nombre de délits commis au Royaume-Uni contre des poids lourds, des marchandises et des cargaisons, ce qui représentait un coût de 250 millions de livres sterling pour le pays. Des sites comme le Red Lion ont mis en place des mesures de sécurité pour réduire ce nombre.

Ali déclare que "SNAP nous a aidés à obtenir la certification TAPA PSR de niveau 3". En février 2023, le Red Lion s'est vu décerner le Park Mark Freight Award. Ali nous explique quelles mesures de sécurité ont été prises pour obtenir cette récompense.

"Le site est sécurisé de par sa conception. Nous avons des gardes qui patrouillent 24 heures sur 24, 7 jours sur 7, et une tierce partie qui surveille le système de vidéosurveillance. Nous avons une clôture ininterrompue de 3 mètres autour du site, avec des caméras fixes qui surveillent tous les points de la clôture, afin de détecter toute entrée non autorisée ou tout dommage aux panneaux de la clôture. Le site est également éclairé selon les niveaux de luminosité requis par la police, et des caméras de détection de mouvement sont placées à des endroits stratégiques du site pour détecter tout mouvement non autorisé et s'assurer que chaque partie du site est surveillée. Un système ANPR détecte les plaques d'immatriculation qui entrent et sortent du site, et une alerte de réponse rapide est envoyée à la police en cas de besoin".

Le Red Lion a également pris des mesures supplémentaires pour que les conductrices se sentent à l'aise et en sécurité lors de leurs visites. Des douches, des toilettes et des vestiaires réservés aux femmes sont disponibles. Ces mesures ne sont pas passées inaperçues puisqu'en janvier 2023, le relais routier a été classé parmi les meilleurs relais routiers du Royaume-Uni pour les conductrices de poids lourds.

Revenus et expansion

L'un des nombreux avantages de l'utilisation de SNAP par les gestionnaires de sites est l'amélioration de la rentabilité et de l'optimisation. En tant que client fondateur de SNAP, Ali explique comment SNAP a permis à l'entreprise d'augmenter ses revenus depuis son adhésion en 2009.

"Il s'agissait d'un processus graduel au fil des ans, mais comme les habitudes de consommation des automobilistes changent continuellement et qu'ils n'utilisent plus d'argent liquide, je peux imaginer qu'un nouveau site qui s'attaquerait au SNAP aurait des retombées immédiates. Environ 65 % des recettes totales du site proviennent de SNAP.

Les choses ont certainement beaucoup changé dans le secteur depuis 2009. Ali explique comment le site a dû s'adapter à l'évolution du secteur et à l'augmentation de la demande.

"Au départ, le site ne pouvait accueillir que 130 poids lourds par nuit, mais en 2018, il a été étendu à plus de 200 places pour répondre à la demande accrue", explique Ali. Pour les conducteurs et les flottes qui utilisent SNAP, ces 200 places deviennent facilement réservables.

Quatre ans plus tard, le site a connu une nouvelle expansion avec l'introduction d'une nouvelle installation de lavage de camions. Inaugurée en novembre 2022, cette installation ultramoderne de lavage de camions à trois brosses convient à la plupart des LGV.

Rejoindre SNAP en tant que partenaire de service

En rejoignant SNAP, votre établissement est présenté à 160 000 chauffeurs et 7 000 flottes. Pour les relais routiers, comme le Red Lion, qui s'efforcent constamment d'offrir de nouvelles initiatives et installations à leurs clients, SNAP offre l'opportunité de le faire.

"SNAP a permis au site d'offrir une méthode de paiement alternative qui ne peut que profiter au client et l'attirer sur le site", déclare Ali.

Les avantages de SNAP

Plus de 160 000 conducteurs utilisent le compte SNAP. Il est donc essentiel de respecter des normes élevées. Bien que les partenaires de service qui acceptent les paiements sur SNAP Account soient des entreprises indépendantes, nous examinons chaque site et veillons à ce qu'il réponde à nos normes. En outre, notre équipe réseau est disponible à tout moment.

"SNAP nous a toujours soutenus depuis notre première adhésion", déclare Ali.

Lorsqu'on lui demande ce qu'il apprécie le plus chez SNAP, Ali répond : "c'est le niveau de service, ils se sont surpassés pour adapter le système de billetterie à nos besoins".

Et son conseil aux propriétaires de parcs à camions qui envisagent d'ouvrir leur site aux chauffeurs SNAP ?

"Faites-le ! Pourquoi ne voudriez-vous pas attirer des clients supplémentaires sur votre site ?".

S'inscrire à SNAP

Pour améliorer votre rentabilité et optimiser le fonctionnement de votre site, rendez-vous sur snapacc.com.

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mardi 25 novembre 2025 • Nouvelles et mises à jour

LA POLOGNE ACCÉLÈRE LE PASSAGE AU TRANSPORT DE MARCHANDISES SANS ÉMISSIONS

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Poland’s transportation sector is undergoing a major transformation. In recent months, the government has introduced a series of high-value funding programmes aimed at decarbonising the country’s road network and logistics operations. Much of this activity focuses on infrastructure related to heavy-duty vehicles – a sign that the transition to cleaner freight is being embraced across Europe.The scale of investment – and the speed at which it's happening – will be important for operators, managers and infrastructure planners right across Europe. To understand why, it helps to look at both the wider European context and the specific funding available in Poland.The move towards lowand zero-emission transport has been gathering pace across Europe for several years. The EU’s package and to cut emissions from heavy-duty vehicles by 45% by 2030 and by 90% by 2040. The (AFIR) also states that there must be high-power charging points for heavy vehicles every 60 kilometres along the Trans-European Transport Network (TEN-T) – a system of European roads, railways, ports and airports that forms the backbone of continental freight – by 2030. Hydrogen refuelling stations must be available every 200 kilometres.The UK is following a similar path. Z are being used to test electric and hydrogen HGVs on long-haul routes, while funding is being allocated to depot charging and refuelling infrastructure.Against this backdrop, Poland’s programme shows that Central and Eastern Europe are ready to take a leading role in building cleaner, better-connected transportation.In March 2025, Poland’s (NFOŚiGW) launched two major funding calls worth a combined PLN 2 billion. The first will cover the construction and expansion of power grids that supply high-capacity charging stations, especially those on the TEN-T. It covers both grid expansion and the installation of new connections. This will mean that the network can deliver the energy needed for rapid truck charging. Energy and grid operators can apply for grants if their projects meet minimum power thresholds. The second funding call supports the construction of heavy-vehicle charging stations themselves. The aim is to create 550 publicly accessible points across the country, serving both electric and hydrogen trucks. A final programme, which launched in Q2 2025, gives grants and loans to businesses so they can buy or lease zero-emission trucks in categories N2 and N3. Category N2 covers vehicles with a gross weight between 3.5 and 12 tonnes, while N3 applies to trucks over 12 tonnes. Funding levels range from 30 to 60 per cent, depending on company size. Upper limits of PLN 400,000 apply to N2 vehicles and PLN 750,000 to N3 models. Applications will be , so operators can plan their transition to zero-emission vehicles. These investments sit alongside Poland’s existing programme, which subsidises electric car purchases for individuals and companies, further extending the country’s sustainable transport strategy beyond passenger vehicles.According to the , Poland transports more goods by road than any other EU country. It is a natural gateway between Western Europe and the Baltic States, Ukraine and the Balkans, which means a reliable zero-emission infrastructure in Poland will have a Europe-wide impact.By setting clear power requirements and aligning projects with the TEN-T corridors, the government is ensuring a coordinated approach rather than isolated projects. The goal is a dependable network where electric and hydrogen trucks can move freely along key trade routes. The Deputy Minister for Climate and Environment described the programme as a way to strengthen “the competitiveness of Polish freight operators” while cutting emissions from one of the country’s largest economic sectors.Poland’s domestic network is also part of the wider . A total of nine EU countries – including Poland – committed in September 2025 to accelerate charging infrastructure deployment along key freight routes, such as the North Sea-Baltic and Scandinavian-Mediterranean corridors of the TEN-T.For fleets that operate across Europe, the initiative means charging infrastructure will become more standardised and predictable between countries. This will help drivers plan cross-border routes with greater confidence while supporting the shift towards zero-emission freight.For fleet operators, the timing is encouraging. Zero-emission trucks are rapidly , with sales of nearly 2,000 zero-emission heavy-duty electric trucks registered in the first half of 2025 across the EU. There are challenges, however. Adding high-power charging capacity will mean that grid operators, local authorities and logistics centres have to cooperate. It will also take time to hire technicians with the skills to install and maintain high-voltage equipment.In addition, vehicle costs and operational factors could also slow progress. Even with generous subsidies, businesses must weigh the cost of electric vehicle ownership, route patterns and depot readiness.For the road transport community, Poland’s programme is a significant milestone. Once complete, its charging and refuelling network will connect eastern and western Europe, supporting cleaner and more efficient freight movement.“This is a turning point for heavy transport,” says Nick Renton, Head of European Strategy and Business Development at SNAP. “Poland’s actions show that zero-emission freight is becoming part of daily life, rather than a long-term vision. As charging and refuelling points multiply, operators will be able to schedule cleaner journeys with confidence.”As the situation develops, we will continue to support fleets across Europe with technology, insight and practical tools for drivers. Our helps identify and book rest stops, refuelling points and secure parking, with more zero-emission facilities being added as new sites open. For operators looking to stay ahead of infrastructure changes, it provides a clear view of how the road network is evolving – and where new opportunities are emerging.

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jeudi 30 octobre 2025 • Nouvelles et mises à jour

RATIONALISER LES OPÉRATIONS DE LA FLOTTE : L'HISTOIRE INSTANTANÉE DE FET LOGISTICS

Susie Jones

Located in Colnbrook, Berkshire, is a family-owned and family-run company specialising in the transportation of pharmaceutical products.The company originated from humble beginnings in 1984 when Frederick Woolley produced a service that was second to none in the secure logistics industry his very own tracking system, the best on the market, which left companies knocking on his door to transport their goods safely throughout Europe. In 1999, FET entered the world of pharmaceutical transportation, with Frederick taking on a partner, his son-in-law, Harry Hughes. From there, the business has gone from strength to strength, becoming one of the best pharmaceutical logistics companies in the UK. We sit down with Managing Director, Harry, to discuss what it's like running a fleet across Europe and how SNAP has helped ease processes."We focus on transporting high-value, high-consequence goods, white glove deliveries, and hospital deliveries. We're often in mainland Europe pretty much every day, from Northern Ireland all the way down to Spain, Italy, and even Greece."Transporting high-value goods comes with the added pressure to ensure your drivers park in safe and secure areas. For Harry, his drivers must have access to a wide network of truck stops across Europe, complete with details regarding security features something SNAP can deliver through its and Transporting high-consequence goods also brings additional challenges, as Harry explains:"We have the same challenges as everyone else in the supply chain, but you're adding temperature as well. That's another critical requirement. Whether it be a dry ice box that's got a life of 72 hours, or you need to keep that van completely at the right temperature throughout its journey. If the truck or van has to park up overnight, we need to ensure that the temperature is being monitored through the night as well."TAPA EMEA's TSR regulations have been developed by the industry, for the industry. The standard protects products transported by road and aims to ensure the safety of drivers, vehicles, and cargo. As TAPA UK Lead, Harry knows the importance and the benefits of transporting goods under TAPA TSR."We outsource to an external monitoring company for some of the delicate loads being transported under TSR. This means they will monitor the load for the route and geofence it if it deviates. They're checking in with the driver and also checking that it's parked at the right location from the route risk assessment we've uploaded to the monitoring company."These standards give drivers, fleet operators, and customers peace of mind that their cargo will be transported safely. And Harry has peace of mind when these journeys utilise SNAP's vast network of truck stops across Europe."You know that if you go to a SNAP site, you're going to get a decent site."Driver welfare remains a critical topic within the mobility industry, and for fleets like Harry's, ensuring their drivers are looked after while on the road remains vital. We asked Harry what offerings truck stops must provide to those on the road regularly:"I think the drivers just want some decent facilities. If they've got a shower, toilet, and a hot meal, they're generally happy." He also notes that it's not a one-size-fits-all, "they've all got different requirements. Some of them want to go to sites with a fancy restaurant, and some of them are just happy with a burger and chips. I think if the basics are there of clean facilities, hot and cold food, and showers, that's the main thing."Truck stops are already in high demand, and the most popular ones, offering the right facilities and security requirements, tend to fill up early in the evening. This often forces drivers to park in unsafe areas, a challenge that's expected to grow even more significant when SNAP not only simplifies life for fleet managers but also delivers a seamless parking experience for drivers. This leads to increased convenience and satisfaction on the road, while enhancing efficiency and streamlining operations across the company."It's the simplicity for the drivers. They don't have to worry about anything. They just pull in, and the parking payment method is already done for them. The drivers love it since we've implemented it," Harry states. SNAP's growing network of truck wash sites is something that hasn't gone unnoticed by FET Logistics, especially when the weather takes a turn for the worse:"More truck washes are coming onto the network, which helps us especially through winter. Nobody wants to see a dirty truck turn up if you're loading pharmaceuticals into it."Inspired by what you've just read? Catch the full interview with

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mardi 28 octobre 2025 • Nouvelles et mises à jour

TACHYGRAPHES INTELLIGENTS DE DEUXIÈME GÉNÉRATION : CE QUE LES GESTIONNAIRES DE FLOTTE DOIVENT SAVOIR

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The road transport industry in Europe is undergoing a significant change with the rollout of the second-generation smart tachograph (Smart Tachograph Version 2, or G2V2). These new devices have been introduced under the to improve road safety, to ensure fair competition and to protect drivers' rights.For fleet managers across the EU – and in the UK for those operating internationally – it’s crucial to understand what the new smart tachograph v2 entails, the timelines for its implementation and how it will impact daily operations. This article provides a practical overview of G2V2 features, regulatory deadlines and the operational implications for fleets. The second-generation smart tachograph is an upgraded digital tachograph unit with enhanced capabilities, designed to boost compliance with driving rules and streamline enforcement. Building on the first smart tachographs introduced in 2019, the new smart tachograph adds several important features: G2V2 devices use satellite positioning (Galileo GNSS) to record a vehicle’s position when crossing national borders. This helps enforce rules on cabotage and driver posting by providing precise records of when a truck enters a new country. The new tachograph enables enforcement officers to retrieve data wirelessly via Dedicated Short-Range Communication (DSRC). Roadside inspectors can remotely receive recent driving time, last stop or potential violations as a truck approaches. In essence, enforcers can access key tachograph data from G2V2 without stopping the vehicle, which facilitates smarter and more unified enforcement of driver-hours rules.This ‘remote check’ capability allows authorities to pre-select vehicles that may need a closer inspection, reducing unnecessary stops for compliant drivers. G2V2 includes a mandatory ITS interface with Bluetooth connectivity for secure data exchange with third-party systems. This means fleet telematics platforms can pair with the tachograph to access data, such as vehicle location, speed, driver activity and even vehicle events (for example, brake usage) in real time. For fleet managers, this integration offers the possibility of richer data streams for compliance monitoring and route management, seamlessly connecting tachograph information to their existing fleet management software. The new G2V2 tachographs record more information and retain it for longer. Driver activity logs now cover 56 days instead of 28, extending the control period for enforcement and helping operators with data retention and audits. In addition, new data fields provide a fuller picture of each journey. The devices log loading and unloading locations, record whether the vehicle is carrying passengers or goods, and capture configuration and calibration events in greater detail. Together, these updates support both compliance and logistics planning. Drivers will, however, need training to make the new manual entries for load and unload points, as these coordinates are stored for later verification. The second-gen units come with improved security to detect and resist tampering. They also have updatable software to allow future enhancements. Additionally, new driver cards (G2V2 driver cards) have been introduced with larger memory to accommodate the extra data. There is no immediate legal requirement for drivers to replace existing digital tachograph cards if they are still valid, but as cards expire, they’ll be replaced with the updated ones to fully use G2V2 features.Most major tachograph deadlines have already passed. All heavy vehicles operating internationally within the EU or entering from the UK are now required to have the second-generation smart tachograph (G2V2) fitted.The only remaining milestone is 1 July 2026, when the rule will be extended to light commercial vehicles between 2.5 and 3.5 tonnes used for international transport. Historically, vans were exempt from EU drivers’ hours and tachograph rules, but from July 2026, operators carrying goods across borders will need to comply.This change aims to close long-standing loopholes and ensure that drivers of smaller commercial vehicles follow the same rest-time rules as HGV operators. Fleet managers running pan-European van fleets should start planning installations now, integrating the upgrade with routine servicing or fleet renewal cycles to minimise disruption.Fleet managers with international operations need to understand that compliance with these tachograph upgrades is now a prerequisite for cross-border road transport in Europe. If your trucks travel between EU countries – or from the UK into the EU – failing to equip the right tachograph can stop your business at the border. Here are key points on how different fleets are affected:As noted above, since August 2025, any heavy goods vehicle conducting international trips within the EU must have the second-gen tachograph. This applies regardless of where in the EU the truck is registered. Enforcement is carried out during roadside checks or at borders. Non-compliant vehicles can be taken off the road until a proper tachograph is installed. British fleets running international journeys into or within the EU are subject to the same tachograph requirements if they are operating goods vehicles. This is because the rules are incorporated into the AETR treaty, which governs road transport between EU and non-EU European countries. The UK Department for Transport has aligned domestic regulations to mirror the EU timeline for international journeys. Failing to upgrade doesn’t just mean a fine – it can mean your truck is stopped at a checkpoint and cannot complete its delivery. Authorities in countries like France have imposed and even jail time for serious tachograph compliance breaches. Other nations like Germany, Spain and Italy have their own stiff penalties. In addition, non-compliance can tarnish a company’s reputation.On the positive side, compliant fleets stand to benefit from smoother enforcement. Trucks with up-to-date devices, for instance, may be stopped less frequently, thanks to remote pre-checks, allowing law-abiding drivers to keep moving.One of the core aims of the new tachograph legislation and the wider EU Mobility Package is to improve working conditions. By automating record-keeping tasks such as border entries and limiting illegal overscheduling, the system helps ensure drivers get proper rest. This is expected to reduce fatigue-related incidents and make enforcement fairer, giving drivers confidence that competitors are following the same rules.Remote enforcement also means compliant drivers face fewer roadside delays, allowing them to complete journeys with less stress.Drivers will need some training to adapt. While the basics remain the same, new features require manual input of load and unload locations and consent for data sharing with connected systems. Understanding these prompts – and how to respond if a fault occurs – will make operation straightforward.From a fleet perspective, G2V2 devices store twice as much data (56 days), so downloads will be larger and contain more history. Operators should check that their tachograph software and storage systems can handle this increased volume.Finally, with Bluetooth and online connectivity, data privacy has become a talking point. Enforcement authorities can access tachograph data for compliance, but when sharing with telematics or management systems, drivers must first give consent. Fleet managers should reassure drivers that all data is handled securely and used only for legitimate, GDPR-compliant purposes.Second-generation smart tachographs touch every part of fleet operations, from compliance and route planning to driver welfare. Taking a proactive approach will help you stay compliant – and make the most of the new technology. Keep up with updates from the European Commission’s Mobility and Transport division, as well as industry bodies. Regulations can be complex, but official summaries and FAQs are a good starting point. Run toolbox talks or refresher sessions for drivers and transport managers, focusing on new functions like remote enforcement and manual entries. Live data can help you monitor remaining driving hours, adjust dispatch plans and identify routes that frequently approach limits. Encourage your teams to view tachograph compliance as part of good fleet management, not just a regulatory obligation. Recognise milestones like zero infringements, invest in driver training, and make sure everyone understands how accurate data benefits safety and efficiency.The rollout of G2V2 brings challenges, but also clear benefits: stronger enforcement, better data and fairer working conditions for drivers. For fleets that embrace the change, the reward is smoother operations, improved safety and a more connected, compliant future on Europe’s roads.At SNAP, we’re supporting fleets across the continent through this next stage of digital transformation. Through the intruck app, drivers can pre-book secure parking along their routes – while the SNAP Portal lets fleet managers plan and reserve rest stops in advance, ensuring compliance and protecting driver welfare.