Susie Jones
Streamlining fleet operations: FET Logistics’ SNAP story
Created: 30/10/2025
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Updated: 21/11/2025
Located in Colnbrook, Berkshire, FET Logistics is a family-owned and family-run company specialising in the transportation of pharmaceutical products.
The company originated from humble beginnings in 1984 when Frederick Woolley produced a service that was second to none in the secure logistics industry - his very own tracking system, the best on the market, which left companies knocking on his door to transport their goods safely throughout Europe.
In 1999, FET entered the world of pharmaceutical transportation, with Frederick taking on a partner, his son-in-law, Harry Hughes. From there, the business has gone from strength to strength, becoming one of the best pharmaceutical logistics companies in the UK.
We sit down with Managing Director, Harry, to discuss what it's like running a fleet across Europe and how SNAP has helped ease processes.
The value of secure and reliable parking
"We focus on transporting high-value, high-consequence goods, white glove deliveries, and hospital deliveries. We're often in mainland Europe pretty much every day, from Northern Ireland all the way down to Spain, Italy, and even Greece."
Transporting high-value goods comes with the added pressure to ensure your drivers park in safe and secure areas. For Harry, his drivers must have access to a wide network of truck stops across Europe, complete with details regarding security features - something SNAP can deliver through its map feature and intruck app.
Transporting high-consequence goods also brings additional challenges, as Harry explains:
"We have the same challenges as everyone else in the supply chain, but you're adding temperature as well. That's another critical requirement. Whether it be a dry ice box that's got a life of 72 hours, or you need to keep that van completely at the right temperature throughout its journey. If the truck or van has to park up overnight, we need to ensure that the temperature is being monitored through the night as well."
Delivering under TAPA Trucking Security Requirements (TSR)
TAPA EMEA's TSR regulations have been developed by the industry, for the industry. The standard protects products transported by road and aims to ensure the safety of drivers, vehicles, and cargo. As TAPA UK Lead, Harry knows the importance and the benefits of transporting goods under TAPA TSR.
"We outsource to an external monitoring company for some of the delicate loads being transported under TSR. This means they will monitor the load for the route and geofence it if it deviates. They're checking in with the driver and also checking that it's parked at the right location from the route risk assessment we've uploaded to the monitoring company."
These standards give drivers, fleet operators, and customers peace of mind that their cargo will be transported safely. And Harry has peace of mind when these journeys utilise SNAP's vast network of truck stops across Europe.
"You know that if you go to a SNAP site, you're going to get a decent site."

What drivers need from a truck stop
Driver welfare remains a critical topic within the mobility industry, and for fleets like Harry's, ensuring their drivers are looked after while on the road remains vital. We asked Harry what offerings truck stops must provide to those on the road regularly:
"I think the drivers just want some decent facilities. If they've got a shower, toilet, and a hot meal, they're generally happy." He also notes that it's not a one-size-fits-all, "they've all got different requirements. Some of them want to go to sites with a fancy restaurant, and some of them are just happy with a burger and chips. I think if the basics are there of clean facilities, hot and cold food, and showers, that's the main thing."
Truck stops are already in high demand, and the most popular ones, offering the right facilities and security requirements, tend to fill up early in the evening. This often forces drivers to park in unsafe areas, a challenge that's expected to grow even more significant when tachographs are introduced into vans next July.
Benefits of using SNAP
SNAP not only simplifies life for fleet managers but also delivers a seamless parking experience for drivers. This leads to increased convenience and satisfaction on the road, while enhancing efficiency and streamlining operations across the company.
"It's the simplicity for the drivers. They don't have to worry about anything. They just pull in, and the parking payment method is already done for them. The drivers love it since we've implemented it," Harry states.
SNAP's growing network of truck wash sites is something that hasn't gone unnoticed by FET Logistics, especially when the weather takes a turn for the worse:
"More truck washes are coming onto the network, which helps us especially through winter. Nobody wants to see a dirty truck turn up if you're loading pharmaceuticals into it."
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Catch the full interview with FET Logistics on our YouTube channel.