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Una ripartizione dei sistemi di pedaggio in Europa

Creato: 19/01/2026

Aggiornato: 19/01/2026

Per molte flotte che operano in Europa, i pedaggi sono diventati silenziosamente uno dei costi più complessi e meno prevedibili. Quella che una volta era una questione relativamente semplice di tariffe autostradali si è evoluta in un mosaico di sistemi nazionali, tecnologie e modelli di tariffazione che ora riflettono le emissioni, il peso del veicolo, il numero di assi, la geografia e persino l'ora del giorno.

In vista del 2026, il pedaggio non è più solo un onere per le infrastrutture. È sempre più una leva politica, utilizzata dai governi per finanziare le strade, gestire la congestione e accelerare il passaggio a un trasporto a basse emissioni. Per gli operatori delle flotte, questo passaggio ha conseguenze finanziarie reali.

Questo articolo spiega come funziona il pedaggio in Europa, cosa pagano oggi le flotte e quali cambiamenti sono in arrivo.

Perché il pedaggio è importante

I margini nel trasporto su strada sono ridotti. I costi del carburante, della manodopera, delle assicurazioni e della conformità sono aumentati notevolmente negli ultimi anni. In questo contesto, i pedaggi stanno diventando sempre più importanti, soprattutto per gli operatori di lunga distanza e transfrontalieri.

In paesi come la Germania e l'Austria, il costo del pedaggio per chilometro può ora rivaleggiare con il costo del carburante su alcune tratte. In Europa centrale e orientale, i pedaggi rimangono più bassi, ma i rapidi aumenti e l'espansione della rete stanno colmando questo divario. Allo stesso tempo, l'introduzione della tariffazione basata sulle emissioni di CO₂ significa che due veicoli altrimenti identici possono trovarsi a pagare pedaggi molto diversi a seconda del loro profilo di emissioni.

Per le flotte che operano a livello internazionale, i pedaggi sono un elemento da tenere in considerazione per la pianificazione degli itinerari, l'acquisto dei veicoli e la determinazione dei prezzi.

Come funziona il pedaggio in Europa

Non esiste un unico sistema di pedaggio europeo. Al contrario, le flotte devono navigare in un mix di approcci nazionali che rientrano in tre categorie.

I pedaggi basati sulla distanza fanno pagare i veicoli per ogni chilometro percorso. Questi sono oggi il modello dominante per i veicoli pesanti e sono utilizzati in Paesi come Germania, Austria, Polonia, Ungheria e Belgio.

I bolli a tempo consentono ai veicoli di utilizzare la rete stradale per un periodo di tempo determinato, come un giorno, una settimana o un anno. Tradizionalmente si trattava di un pass esposto sul parabrezza, ma sempre più spesso sono digitali.

I sistemi ibridi combinano strade a pedaggio con alternative senza pedaggio. Francia, Italia e Spagna utilizzano modelli in cui i pedaggi sono applicati solo su percorsi specifici.

In tutti e tre i modelli, la revisione della Direttiva Eurovignette dell'UE sta spingendo i Paesi verso una tariffazione basata sulla distanza e legata alle emissioni. Questo riduce costantemente il ruolo dei bolli a tariffa fissa e aumenta i costi delle flotte ad alto chilometraggio.

Tecnologia di pedaggio

Dal punto di vista operativo, il pedaggio sta diventando sempre più digitale. La maggior parte dei sistemi basati sulla distanza si affida alla localizzazione GNSS o GPS tramite unità di bordo (OBU), supportate da colonnine stradali, caselli e telecamere.

Per le flotte, questo significa maggiore affidamento sulla tecnologia di bordo, requisiti di conformità più stringenti e minore tolleranza per gli errori amministrativi. I mancati pagamenti sulle strade a scorrimento libero (dove non ci sono caselli e non è necessario fermarsi) possono trasformarsi rapidamente in multe, soprattutto per i conducenti internazionali che non conoscono le regole locali.

I servizi di pedaggio interoperabili nell'ambito del Servizio europeo di telepedaggio (SET) stanno diventando sempre più importanti per gli operatori transfrontalieri. Invece di dotare i veicoli di più unità di bordo specifiche per ogni Paese, le flotte possono utilizzare un unico dispositivo approvato per pagare i pedaggi su diverse reti europee. Questo semplifica l'amministrazione, riduce i costi di installazione e manutenzione e riduce il rischio di non conformità quando i veicoli si spostano tra diversi regimi di pedaggio.

Ripartizione per paese

Paesi ad alto costo

La Germania gestisce uno dei sistemi di pedaggio più completi d'Europa. La LKW-Maut si applica a tutti i camion di peso superiore a 3,5 tonnellate sulle autostrade e sulle strade federali. Dal dicembre 2023, i pedaggi includono una tassa sul CO₂, che ha aumentato i costi per i veicoli diesel. I dettagli ufficiali sono pubblicati da Toll Collect.

Il GO-Maut austriaco è tra i più costosi per chilometro in Europa. Un autoarticolato Euro VI pagherà circa 0,50-0,53 euro al chilometro sulle autostrade nel 2025. Il sistema comprende le componenti relative a infrastrutture, rumore, inquinamento atmosferico e CO₂. I camion elettrici beneficiano di tariffe più basse. ASFINAG fornisce online le tabelle tariffarie complete.

Il Belgio applica un pedaggio chilometrico per gli autocarri nelle Fiandre, in Vallonia e a Bruxelles. Le tariffe variano in base alla regione, al peso e alla classe Euro, con aumenti annuali. Dal 2026, i veicoli a emissioni zero non saranno più completamente esenti, ma pagheranno comunque tariffe infrastrutturali ridotte. Le informazioni ufficiali sono disponibili su Viapass.

Mercati a pedaggio a medio costo

La Francia utilizza un modello di concessione autostradale. I pedaggi si applicano alle tratte gestite da società private e si pagano ai caselli o per via elettronica. Gli aumenti annuali sono modesti e regolamentati. L'[Association des Sociétés Françaises d'Autoroutes] pubblica maggiori informazioni.(https://www.autoroutes.fr/index.htm)

L'Italia segue un approccio simile basato sulle concessioni. I mezzi pesanti pagano [circa 0,10 euro al chilometro] (https://trans.info/en/europe-s-priciest-routes-444305) sulla rete Autostrade. Il governo sta lavorando per ottenere un pedaggio più dinamico entro il 2026, potenzialmente collegando le tariffe alla congestione e alle emissioni. Autostrade per l'Italia spiega i calcoli dei pedaggi

Il sistema HU-GO ungherese si applica agli autocarri di peso superiore a 3,5 tonnellate sulle autostrade e sulle strade principali. A seguito dell'elevata inflazione, le tariffe dei pedaggi hanno subito un forte aumento. Gli aggiornamenti ufficiali sono pubblicati su hu-go.hu.

Mercati a basso costo e in transizione

Il sistema e-TOLL polacco prevede la tariffazione al chilometro con tecnologia GNSS (satellitare). Le tariffe sono aumentate nel 2025 e aumenteranno ancora nel 2026, mentre la rete di pedaggi continua ad espandersi. La piattaforma ufficiale è etoll.gov.pl.

La Spagna è insolita in quanto molte delle principali autostrade sono diventate esenti da pedaggio dopo la scadenza delle concessioni. Rimangono alcune tratte a pedaggio e i costi per chilometro per i mezzi pesanti variano. La posizione del governo spagnolo è illustrata dal [Ministero dei Trasporti] (https://www.transportes.gob.es/movilidad-sostenible/actuaciones-prtr).

Attualmente la Romania applica un sistema di vignette per i camion, con un pass di sette giorni che costa circa 71 euro e un pass annuale di 1.425 euro per i veicoli più pesanti. La situazione cambierà nel luglio 2026, quando la Romania introdurrà un sistema di pedaggio basato sulla distanza, chiamato TollRo. Le tariffe iniziali dovrebbero essere basse, ma probabilmente aumenteranno nel tempo. Le tariffe attuali dei bolli sono disponibili online.

Cambiamenti per il 2026

Diversi sviluppi rendono il 2026 un anno cruciale per il pedaggio europeo.

Dal 1° luglio i Paesi Bassi introdurranno un pedaggio chilometrico per gli autocarri, in sostituzione dell'Eurovignetta. Si prevede che le tariffe medie saranno di circa 0,19 euro al chilometro, con sconti per i veicoli a basse emissioni. Le informazioni ufficiali sono disponibili su www.vrachtwagenheffing.nl.

Come accennato, la Romania passerà dai bolli alla tariffazione a distanza, allineandosi ai Paesi vicini.

In tutta Europa, la differenziazione basata sul CO₂ diventerà standard, con esenzioni ridotte e un'applicazione più rigorosa. I camion elettrici continueranno a beneficiarne, ma le esenzioni totali verranno gradualmente sostituite da tariffe ridotte piuttosto che da pedaggi zero.

Per le flotte, ciò significa una maggiore esposizione ai costi basati sul chilometraggio e maggiori incentivi a investire in veicoli più puliti e in migliori strumenti di pianificazione.

Come i pedaggi modellano il comportamento delle flotte

Gli operatori stanno valutando i percorsi per bilanciare i costi dei pedaggi con il consumo di carburante e i tempi di percorrenza. Gli investimenti in veicoli Euro VI e a emissioni zero sono sempre più giustificati non solo dal risparmio di carburante, ma anche dalla riduzione dei pedaggi. Inoltre, i supplementi sui pedaggi stanno diventando più espliciti nei contratti con i clienti e gli strumenti digitali per l'ottimizzazione dei percorsi svolgono un ruolo maggiore nelle operazioni quotidiane.

Le flotte hanno quindi bisogno di previsioni accurate, di dati aggiornati sui veicoli e di una chiara visibilità dell'esposizione ai pedaggi per tratta e per cliente. Le decisioni di acquisto dei veicoli dovrebbero tenere conto delle classi di pedaggio insieme all'efficienza del carburante. Gli operatori transfrontalieri devono dare priorità a soluzioni di pedaggio interoperabili e assicurarsi che i conducenti comprendano le regole di pagamento locali, in particolare sulle strade a scorrimento libero.

Soprattutto, i costi dei pedaggi devono riflettersi in modo trasparente nelle tariffe. Man mano che il pedaggio diventa sempre più orientato alle emissioni, le flotte che lo pianificano con anticipo si troveranno in una posizione migliore per proteggere i margini e rimanere competitive.

Per le flotte, la questione non è più se i pedaggi aumenteranno, ma quanto sono preparate a gestirli. Nei prossimi anni, non si tratterà solo di quanto un veicolo percorre, ma di quanto è pulito, dove e con quale sistema.

Poiché i pedaggi sono sempre più legati alle emissioni, al chilometraggio e al tipo di veicolo, capire cosa si paga e dove è più importante che mai. SNAP aiuta i gestori di flotte e gli operatori a gestire i pagamenti e a supportare i conducenti nell'accesso ad aree di sosta sicure e ben attrezzate. Iscrivetevi gratuitamente oggi stesso.

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lunedì 26 gennaio 2026 • Notizie e aggiornamenti

PREPARARE IL BUDGET DELLA FLOTTA 2026 PER IL (NON) PREVISTO

Guest

Preparing your fleet budget goes beyond simple financial exercises. As a manager, you need strategic oversight to navigate economic headwinds and an evolving regulatory framework. It is essential to prepare your company for unexpected events, as these instances define operational stability and success. Here’s how to build a responsive budget and get ready for future challenges. Being a fleet manager means foreseeing both the predictable trends and significant uncertainties. The following seven strategies are designed to absorb shocks, adapt to change and build resilience. Your budget may have a fixed monetary amount each year. While simple, it could be too static when anticipating unexpected events. Make your financial planning more dynamic by allocating a specific percentage rather than a fixed amount. For instance, your emergency fund could be 5% of the total budget instead of $100,000 annually. Using a percentage is wise because it hedges against inflation. A fixed amount loses purchasing power over the years, whereas a percentage-based fund grows with the budget. You get automatic protection from marketwide surges. Consumer prices in the U.K. , though they can quickly fluctuate due to market conditions. Fleet managers used to determine their budgets based on acquisition prices. Now, they are focusing on budget stability and long-term strategies. Make your process more holistic by managing the total cost of ownership (TCO) and the cost per vehicle over their lifetimes. This approach makes you more meticulous and your budget more dynamic. Mastering TCO involves centralising your data and using dedicated fleet management software. This technology helps your business by and recommending conservation strategies. TCO also enables you to forecast the year for each vehicle based on historical information. Use this to make more informed acquisitions and save money. A volatile economic climate means you need to contain costs. Leverage your company’s position by reviewing supplier contracts and considering renegotiations before renewal. This strategy converts unpredictable expenses into more manageable line items. Your business partner may raise prices on essential goods, so your meetings should lock in prices for tyres and oil. Narrow your negotiation to key areas, such as pricing structure. Your primary focus should be fixed-price agreements for high-volume items and standard labour rates. Savvy fleet managers leverage their spending from the previous year to earn volume discounts and capped increases. These properly managed contracts insulate your business and transfer risk to suppliers. Risk management for your fleet budget also includes insurance optimisation. Managers should turn this annual exercise into an opportunity to protect their business from financial debilitation. The right policy is crucial because it protects against shocks that can result in third-party damage or injury. It also increases predictability by turning repair bills into known variables. Insurance optimisation requires a thoughtful, data-driven process. Give your broker a risk management portfolio to showcase positive trends, such as fewer speeding incidents or less harsh braking. If you have policy excess, ask your insurer to model the premium savings for a higher deductible. Therefore, you can save money on your monthly payment. Maintenance and repairs can be unpredictable and expensive. One breakdown on the M6 could require costly engine work or a transmission replacement. Be proactive by implementing structured service schedules. Beyond the manufacturer's guidelines, you should create detailed plans for each vehicle based on its usage and age. You can dive deeper by including motorway driving and city travel. Your maintenance schedule should also include daily tasks. For example, experts to prevent condensation formation. If the tank is close to empty, sediment buildup and pump damage may occur. Cleaning is another nonnegotiable daily chore, especially when driving over road salts and chemicals. Rinse off dirt and other contaminants before storing vehicles. Accidents are among the most unexpected parts of your fleet budget. Besides the crash, managers must also and solicitor fees. However, proper driver training can mitigate this cost by reducing its frequency. Targeted coaching helps operators understand defensive driving, hazard perception and the specific dynamics of their jobs. Investing in driver training is one element of risk control. Human driving can be unpredictable, but education transforms it into a more consistent variable. By improving your drivers, you also help your insurance premiums. An accident can raise rates, so proper training is one way to control costs. A decrease in incidents can be used as leverage in insurance negotiations. Fleets are becoming more connected as they transform into data hubs. Your vehicles can generate and store vast amounts of information, which is essential for management. However, the connectivity exposes the modern automobile to liabilities. Budget for cybersecurity to protect your assets from digital threats and prepare for the unexpected. Managing this part of your fleet budget involves protecting vehicle systems. You could invest in hardware and software solutions to create firewalls around your GPS and V2X communications. This strategy helps keep your software up to date and protected from external threats. Secure data transmission is another part of preparing for the unexpected. Forward-thinking managers invest in fleet management systems with end-to-end encryption. Before building a resilient operation, it is essential to understand why. You should budget for unexpected events to ensure continuity. If a vehicle breaks down, it could halt operations and delay services. However, planning for these incidents provides a buffer and safeguards your bottom line. All vehicles are subject to failure, so you are preparing for the physical reality. This strategy is also essential for the bigger picture. For instance, economic volatility is a factor outside your control. Sudden inflation, interest rate hikes and price increases are detrimental to static budgets. However, planning for unexpected costs helps absorb them. By accurately forecasting expenses, you build financial discipline and credibility with stakeholders.Building a dynamic budget demonstrates strategic leadership more than defensive measures. As you incorporate wise approaches, you fundamentally shift your organisation’s mindset and promote proactive control. The modern economic climate requires fleet managers to absorb shocks and mitigate asset failure. A strong budgetary framework lets you protect profit margins and guarantee continuity.Discover more from

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mercoledì 14 gennaio 2026 • Notizie e aggiornamenti

LE CITTÀ EUROPEE PIÙ STRESSANTI IN CUI PARCHEGGIARE E GUIDARE

Josh Cousens

Driving and parking in Europe’s cities can be a daily headache for HGV drivers — and high stress levels don’t just affect wellbeing; they impact fleet efficiency too. For logistics managers, knowing where these challenges are greatest is crucial for route planning, driver safety, and operational performance.Using social listening to analyse millions of geotagged posts across 150 European cities, our research identifies the places drivers find most stressful. Liverpool tops the list (60.5% of posts show driving-related stress), followed by Prague (59.2%) and Dublin (58.5%). Liverpool also ranks 2nd for most stressful city for parking in the UK. Congestion, scarce parking, and tricky road conditions are the main pain points highlighted by drivers across Europe.This study maps Europe’s HGV stress hotspots using real-world driver sentiment, showing how city conditions affect wellbeing. It is not about ranking countries, but giving fleet and logistics managers clear, actionable insights to support drivers, plan smarter routes, and reduce urban driving pressures.Our research analysed over 14 million geotagged social media posts from 150 European cities, covering driving-related topics such as parking, traffic, and road conditions. Posts were assessed for stress by tracking keywords and phrases linked to negative emotions in English and local languages. Each city was scored based on the percentage of posts expressing stress, providing a clear picture of driver pressure across Europe. Data was collected across major social media platform X (formerly Twitter) throughout 2025.“Stress” covers the pressures fleet drivers face on the road, including traffic, parking, road conditions, general driving, and conflicts with other drivers. Understanding these factors helps support driver wellbeing and performance.As of 2025 for most stressful cities for driving:1. . 60.5% of stressed social posts about parking the highest proportion of stress-related driving posts in Europe. . 59.2% of stressed social posts about parking likely due to dense traffic, historic street design, and limited space for larger vehicles navigating the city. . 58.5% of stressed social posts about parking – Driver stress is strongly linked to congestion delays, parking shortages, and busy commuter routes impacting daily driving conditions.The top 3 most stressful UK cities for parking in 2025:1. . Commonly shortened to as “Newcastle” and located in the county, Tyne and Wear, this city has a staggering 65.3% of stressed social posts about parking, making it the most stressful UK city for parking in 2025. . In Merseyside, 64.4% of social posts about parking in Liverpool express stress. . 63.9% of stressed social posts about parking in this city of North Yorkshire.Scotland also shows elevated parking stress, with ) and ranking among the UK’s most challenging cities to park in. Additionally, (57.9 of stressed social posts about parking. Contributing factors could include narrow streets, dense urban layouts, high demand for limited parking space, and city-centre restrictions, which may increase pressure on drivers.Using millions of geotagged social media posts, we scored each city was by the share of stress-related posts, revealing Europe’s top driving, parking hotspots, and highlighting the urban conditions that challenge drivers most. Our infographic map shows the top cities for driving and parking pressure, revealing key urban hotspots and the challenges faced by drivers in each market.Cities can increase driver stress due to congestion, narrow streets, and complex road layouts. (ranked 1st), (4th), and (5th) all feature among the most stressful cities to drive in England, with between and . Congestion hotspots and bottlenecks — such as and heavily congested routes like .— are key contributors to these elevated stress levels. and is one of Europe’s most congested cities, with due to heavy traffic, highlighting persistent congestion pressures on urban roads. Further social listening focused specifically on Irish motorists revealed that the counties of and recorded notably high parking stress levels, with scores ranging from to These high figures highlight persistent challenges for drivers in these areas, largely driven by heavy car dependency — , . Additionally, Leitrim has local reports of sparse road infrastructure and that contributes driver stress in this Irish county. (ranked 7th) – while not one of the most congested Polish cities overall, , with drivers spending notable time in traffic and major roadways such as the S86 and A4 seeing heavy daily traffic volumes that can contribute to the stress score of 53.6%. Similarly, (ranked 13th) has drivers spending approximately , contributing to its stress score of 50.3% in 2025. (ranked 8th) faces notorious congestion as one of Europe’s most crowded cities, with drivers spending significantly more time in gridlock and due to slow traffic. Spain’s capital; (15th) suffers from heavy congestion, with a . Narrow streets and persistent traffic, especially in areas like make every day driving slow and stressful. Similarly, in Bilbao, in Spain (ranked 20th) on key routes like the A‑8 and BI‑30, causing extended queues and slow movement, which contributes to stressful driving conditions.Parking also contributes to driver and fleet management stress, as limited availability, high demand, and restrictive regulations across Europe’s cities which can delay journeys, increase frustration, and complicate route planning.Also, through social listening, we have collected data on the cities where drivers experience the across Europe, specifically in Romania, Poland, Spain, and the UK. Paying attention to these areas is important for fleet operators, as limited parking availability, high demand, and urban congestion can disrupt schedules, increase delays, and affect driver wellbeing.Our research shows the highest parking stress in Europe is in (83.3%) and (80%) facing issues like limited urban parking spaces and high vehicle density. Similarly, in the UK, (65.3%), (64.4%), and (63.9%) are the cities with the most parking stress for motorists. These located struggle with restricted city‑centre spaces, , congestion and contribute to driver frustration. Romanian cities and , along with the Spanish cities of and , recorded the within their respective countries. However, compared with the UK and Poland, their stress scores are lower — ranging from to — suggesting more manageable parking conditions, fewer bottlenecks, and relatively less pressure on drivers in these urban areas.HGV drivers face pressures that differ from regular car drivers. Limited parking for large vehicles, navigating narrow or congested streets, and high traffic volumes can make urban driving more challenging and stressful, turning routine journeys into time‑pressured, high‑stress experiences.Let us dive deeper into the factors causing stress for HGV drivers:. Scarce lorry bays and high demand make it hard to find safe places to stop, especially in urban centres. The reports an estimated creating significant stress for HGV drivers who struggle to find safe and legal places to park., creating significant stress for HGV drivers who struggle to find safe and legal places to park. . Tight roads and historic city centres require careful navigation, increasing stress and risk of delays in cities like Prague, Dublin, and Liverpool. Heavy commuter and freight traffic slows journeys, increases travel times, and heightens frustration particularly in busier cities like London, Birmingham, Bucharest, and Madrid. Restrictions on vehicle access, extra charges, and rerouting requirements can complicate planning and add pressure. For example, require some HGVs to seek alternate routes. Height and weight limits, prohibited turns, and time-specific delivery windows force drivers onto longer or less convenient routes. Long urban journeys without access to rest areas, fuelling, or amenities can increase fatigue and mental strain for HGV drivers.Stressful cities create challenges for HGV drivers. Congestion, limited parking, and complex urban layouts can lead to lost time, missed deliveries, increased fatigue, and a higher risk of minor collisions or near-misses.Drivers can manage stress by planning routes carefully, taking scheduled breaks, and using technology to anticipate delays or help with . SNAP supports drivers with tools like the intruck app, helping them locate available parking, plan efficient routes, and stay informed about congestion, reducing stress and making and more manageable.Stressful cities do not just affect drivers — they impact fleet performance too. Congestion and limited parking can lead to delayed deliveries, higher fuel and operating costs, reduced driver wellbeing, and increased risk of fines or penalties. These pressures can eat into margins and complicate scheduling, , and customer satisfaction.Fleet operators can overcome these challenges by adopting and support systems: using real‑time traffic and parking insights, building flexible schedules, and . Available at over 850 service partners across Europe, SNAP’s fleet payment solution is used every 12 seconds across the continent to pay for truck services — without cash or a card.Understanding driving and parking stress hotspots across Europe helps fleets operate more safely and efficiently. By using these insights for route planning, driver training, tech adoption, and risk reduction, operators can reduce delays, improve wellbeing, and protect their drivers. SNAP supports this mission for the haulage fleets, offering secure parking, seamless payments, and tools that make daily operations calmer and safer.

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giovedì 08 gennaio 2026 • Notizie e aggiornamenti

SUTTERTON TRUCK STOP: INNALZARE GLI STANDARD DI COMFORT E SICUREZZA PER I CONDUCENTI

Susie Jones

Situated on the A17 and a short drive from Boston is , a haven for truck drivers transporting goods along this stretch of road. The location provides not only a truck stop with the usual amenities one would expect clean showers, toilets, shop, and refuelling options but it also presents drivers with the choice to dine at the Roadside Diner, providing visitors with an American-themed restaurant with a variety of meals. We sat down with Director James Townsend to discuss improvements to the site, driver welfare, site security, and their long-standing relationship with SNAP. explains James. The site has undergone a major refurbishment, prioritising the needs of truck drivers. Nestled inside the truck stop is the new roadside diner. James and the team have recently taken back ownership of this and refurbished it. James says. He goes on to explain that it was more than upgrading existing facilities, but providing drivers with the right facilities to make the site a home away from home. SNAP asked truck drivers parking at Sutterton what they thought of the new facilities on offer. One driver commented:When it came to the design of the truck park, the site worked closely with SNAP to maximise the site’s potential:Driver welfare still remains a huge priority for those working in the industry, with investment into truck parking lacking, something James is all too aware of after working with the DFT. he explains. While investment is valuable, directing it into the right facilities for truck drivers is also imperative. James states. James and the rest of the team work closely with SNAP’s UK Network Team as well as , providing them with a single, clear point of contact should any issues arise. explains James. Having the support in place for complaints and technical issues is a major advantage for a truck stop like Sutterton, which often manages competing demands. Working with SNAP has delivered additional benefits as well, as James goes on to say:To ensure truck drivers get a good night’s rest, ensuring the site is as safe and secure as possible was vital for Sutterton Truck Stop. Working with SNAP Access & Security from the outset has allowed James and the team to do exactly that. says James. The site is a firm believer in training its staff to deal with incidents if they occur. Inspired by what you’ve just read? Catch the full interview with